indLogger About Docs FAQ Code Donate

FAQ


Platform

Where do I learn more about MindLogger?

Check out the About page and the User Guide.


What if I find a bug or have a suggestion?

Please go HERE to report a bug or request a feature.


App

Why don’t I see any activities in my app?

You probably have not been assigned as a user for any applets, or you need to refresh by swiping down from the top of the screen within the app.


Can I use the same app for more than one user / respondent?

Not yet, but this is on our to-do list.


What phone sensors does MindLogger use?

Right now just the touchscreen, camera, and microphone, and only actively, ie, when you use the app. Some activities may also present a special button for recording GPS at the moment you press that button. More will be used in future.



Dashboard & Data Access

Where can I see my data?

The data access dashboard is not quite ready yet.

Can I export my data? What format is my data in?

We don’t have export features built yet. If you want to code your own reports, you can access your data in JSON format through the API endpoints.

Is my data secure?

MindLogger protects its users' data by storing all data in access-controlled, AES 256-bit-encrypted MongoDB document stores, which are hosted on a HIPAA-compliant instance on Amazon Web Services, and served with HTTPS protocols. Only authorized viewers and site administrators can access data for a given applet. Response data and personal information are stored and encrypted separately.

How long will you keep my data?

The current versions of MindLogger are for testing, so data collected in these versions will eventually be purged. If you’d like your data to be deleted sooner, let us know.